Store Policies

Thank you so much for visiting my shop and supporting my small business. Every order, every kind word, and every creative project you undertake truly means the world to me.

My goal is not simply to sell products, but to help nurture creativity, artistic confidence, and joy. Whether you are purchasing DIY Paint, IOD products, art supplies, handmade goods, or attending a workshop, I want your experience to feel warm, supportive, and inspiring.

Please take a moment to review the policies below so we can have clear expectations and a wonderful experience together. 😊

With gratitude,
Wendy Molinaroli

RETURNS & EXCHANGES

Because many items are handmade, vintage, custom, or artistic in nature, all sales are considered final unless otherwise stated.

However, I genuinely want customers to be happy 😊

Please contact me if there is an issue with your order, and I will do my best to help find a reasonable solution.

If your item arrives damaged:

  • Please contact me within 3 days of delivery

  • Include clear photos of packaging and damage

I will work with you to help resolve the issue.

The following are generally non-returnable:

  • Custom orders

  • Opened paint or liquid products

  • Digital downloads

  • Workshop fees

  • Clearance items

  • Used art supplies

TERMS OF SERVICE

By using this website and/or purchasing products from Wendy Molinaroli Art, you agree to the following Terms of Service.

Product Information & Availability:

I do my very best to accurately describe all products, colors, finishes, dimensions, and materials. However:

  • Colors may vary slightly depending on screen settings and lighting.

  • Handmade and artisan items naturally contain variations that make each piece unique.

  • Vintage items may show age-related wear and character.

  • Product availability may change without notice.

Occasionally, a product may become unavailable after purchase due to inventory discrepancies. If this occurs, you will be contacted promptly and refunded if necessary.

DIY PAINT, ART SUPPLY & CREATIVE PRODUCT DISCLAIMER 🎨

Creative products are intended for artistic and decorative purposes.

Customers are responsible for:

  • Following manufacturer instructions

  • Using products safely

  • Testing products before large-scale use

  • Providing proper ventilation where appropriate

  • Supervising children around art materials

While many products sold are non-toxic and artist-friendly, they should not be ingested or improperly used.

Because artistic results vary based upon:

  • Surface preparation

  • Technique

  • Humidity

  • Temperature

  • Materials used

  • Individual skill level

I cannot guarantee specific artistic outcomes. That being said 😊 … I truly want your project to succeed, and I am always happy to help answer questions whenever possible.

IOD (IRON ORCHID DESIGNS) PRODUCTS

Iron Orchid Designs products are artist tools intended for personal creative use.

Original artwork, designs, molds, stamps, transfers, packaging, and instructional materials remain the intellectual property of IOD and/or their respective creators.

Unauthorized reproduction, mass manufacturing, redistribution, or commercial duplication of copyrighted designs is prohibited.

Finished handmade items created using IOD products may generally be sold in accordance with IOD Angel Policies, but the products themselves, instructional content, and artwork may not be copied or reproduced.

HANDMADE ITEMS πŸ’›

Many items sold are handmade or artistically finished by hand.

Because of this:

  • No two pieces will be identical

  • Slight imperfections are part of handmade charm

  • Measurements may vary slightly

  • Distressing, texture, patina, brushstrokes, or artistic variation are intentional design elements

These are not flaws, but part of the beauty of artisan-crafted work.

WORKSHOPS, CLASSES & CREATIVE EDUCATION:

Workshop and class purchases reserve your seat and materials.

Because preparation occurs in advance:

  • Workshop fees are generally non-refundable

  • If you cannot attend, store credit may be offered at my discretion

  • No-shows are non-refundable

You are welcome to photograph your own projects during classes, but workshop materials, tutorials, handouts, videos, and instructional content may not be reproduced, distributed, or resold without written permission.

DIGITAL CONTENT & COPYRIGHT

All website content including:

  • Photos

  • Product descriptions

  • Logos

  • Graphics

  • Blog posts

  • Educational materials

  • Social media content

  • Artwork

are the intellectual property of Wendy Molinaroli Art unless otherwise noted.

Please do not copy, reproduce, distribute, or use content without permission.

Sharing links to my website and social media is always appreciated and encouraged 😊

SHIPPING POLICY πŸ“¦

I carefully package orders with great care and appreciation.

Please note:

  • Shipping timelines are estimates, not guarantees

  • Delays caused by carriers, weather, customs, or holidays are outside my control

  • Customers are responsible for providing accurate shipping information

  • Returned packages due to incorrect addresses may require additional postage

If your item arrives damaged:

  • Please contact me within 3 days of delivery

  • Include clear photos of packaging and damage

I will work with you to help resolve the issue

LIMITATION OF LIABILITY

By purchasing from this website, you agree that Wendy Molinaroli Art shall not be liable for:

  • Misuse of products

  • Allergic reactions

  • Improper application

  • Artistic dissatisfaction

  • Indirect or incidental damages

  • Shipping carrier delays or losses

Customers assume responsibility for safe product use and project outcomes.

PRIVACY POLICY

Your privacy matters deeply to me.

Customer information is used only for:

  • Order fulfillment

  • Customer communication

  • Shipping

  • Website improvement

  • Marketing communications you choose to receive

Your information is never sold.

Payment processing is handled securely through third-party payment providers.