Store Policies
Thank you so much for visiting my shop and supporting my small business. Every order, every kind word, and every creative project you undertake truly means the world to me.
My goal is not simply to sell products, but to help nurture creativity, artistic confidence, and joy. Whether you are purchasing DIY Paint, IOD products, art supplies, handmade goods, or attending a workshop, I want your experience to feel warm, supportive, and inspiring.
Please take a moment to review the policies below so we can have clear expectations and a wonderful experience together. π
With gratitude,
Wendy Molinaroli
RETURNS & EXCHANGES
Because many items are handmade, vintage, custom, or artistic in nature, all sales are considered final unless otherwise stated.
However, I genuinely want customers to be happy π
Please contact me if there is an issue with your order, and I will do my best to help find a reasonable solution.
If your item arrives damaged:
Please contact me within 3 days of delivery
Include clear photos of packaging and damage
I will work with you to help resolve the issue.
The following are generally non-returnable:
Custom orders
Opened paint or liquid products
Digital downloads
Workshop fees
Clearance items
Used art supplies
TERMS OF SERVICE
By using this website and/or purchasing products from Wendy Molinaroli Art, you agree to the following Terms of Service.
Product Information & Availability:
I do my very best to accurately describe all products, colors, finishes, dimensions, and materials. However:
Colors may vary slightly depending on screen settings and lighting.
Handmade and artisan items naturally contain variations that make each piece unique.
Vintage items may show age-related wear and character.
Product availability may change without notice.
Occasionally, a product may become unavailable after purchase due to inventory discrepancies. If this occurs, you will be contacted promptly and refunded if necessary.
DIY PAINT, ART SUPPLY & CREATIVE PRODUCT DISCLAIMER π¨
Creative products are intended for artistic and decorative purposes.
Customers are responsible for:
Following manufacturer instructions
Using products safely
Testing products before large-scale use
Providing proper ventilation where appropriate
Supervising children around art materials
While many products sold are non-toxic and artist-friendly, they should not be ingested or improperly used.
Because artistic results vary based upon:
Surface preparation
Technique
Humidity
Temperature
Materials used
Individual skill level
I cannot guarantee specific artistic outcomes. That being said π β¦ I truly want your project to succeed, and I am always happy to help answer questions whenever possible.
IOD (IRON ORCHID DESIGNS) PRODUCTS
Iron Orchid Designs products are artist tools intended for personal creative use.
Original artwork, designs, molds, stamps, transfers, packaging, and instructional materials remain the intellectual property of IOD and/or their respective creators.
Unauthorized reproduction, mass manufacturing, redistribution, or commercial duplication of copyrighted designs is prohibited.
Finished handmade items created using IOD products may generally be sold in accordance with IOD Angel Policies, but the products themselves, instructional content, and artwork may not be copied or reproduced.
HANDMADE ITEMS π
Many items sold are handmade or artistically finished by hand.
Because of this:
No two pieces will be identical
Slight imperfections are part of handmade charm
Measurements may vary slightly
Distressing, texture, patina, brushstrokes, or artistic variation are intentional design elements
These are not flaws, but part of the beauty of artisan-crafted work.
WORKSHOPS, CLASSES & CREATIVE EDUCATION:
Workshop and class purchases reserve your seat and materials.
Because preparation occurs in advance:
Workshop fees are generally non-refundable
If you cannot attend, store credit may be offered at my discretion
No-shows are non-refundable
You are welcome to photograph your own projects during classes, but workshop materials, tutorials, handouts, videos, and instructional content may not be reproduced, distributed, or resold without written permission.
DIGITAL CONTENT & COPYRIGHT
All website content including:
Photos
Product descriptions
Logos
Graphics
Blog posts
Educational materials
Social media content
Artwork
are the intellectual property of Wendy Molinaroli Art unless otherwise noted.
Please do not copy, reproduce, distribute, or use content without permission.
Sharing links to my website and social media is always appreciated and encouraged π
SHIPPING POLICY π¦
I carefully package orders with great care and appreciation.
Please note:
Shipping timelines are estimates, not guarantees
Delays caused by carriers, weather, customs, or holidays are outside my control
Customers are responsible for providing accurate shipping information
Returned packages due to incorrect addresses may require additional postage
If your item arrives damaged:
Please contact me within 3 days of delivery
Include clear photos of packaging and damage
I will work with you to help resolve the issue
LIMITATION OF LIABILITY
By purchasing from this website, you agree that Wendy Molinaroli Art shall not be liable for:
Misuse of products
Allergic reactions
Improper application
Artistic dissatisfaction
Indirect or incidental damages
Shipping carrier delays or losses
Customers assume responsibility for safe product use and project outcomes.
PRIVACY POLICY
Your privacy matters deeply to me.
Customer information is used only for:
Order fulfillment
Customer communication
Shipping
Website improvement
Marketing communications you choose to receive
Your information is never sold.
Payment processing is handled securely through third-party payment providers.